Privacy policy.

Last Updated: [October 12,2024]

DH Creations Inc. ("we," "our," or "us") is committed to protecting the privacy of users ("you" or "your") of the Skn AI mobile application. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you use our app.

1. Information We Collect

We collect personal information to provide you with personalized skincare advice and improve the functionality of our app. The types of personal data we collect include:

  • Facial Scan Data: Collected through the app to analyze your skin and provide personalized skincare ratings and recommendations.

  • Email Address: Collected when you sign in using Google or Apple.

  • Purchase History: Data related to your subscription or in-app purchases.

  • Age and Gender: Collected to tailor the app's recommendations based on user demographics.

2. How We Collect Information

We collect information from you in the following ways:

  • Facial Scans: When you scan your face using the app’s facial recognition feature to provide skincare analysis.

  • Manual Input: When you manually input your information during the sign-up process or in other sections of the app.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • Providing Personalized Skincare Advice: Based on your facial scan data, we offer tailored skincare ratings and recommendations.

  • Improving App Functionality: Data helps us improve the accuracy and usability of the app.

  • Customer Support: To address any issues or inquiries related to your account.

  • Subscription Management: To process payments and manage your subscription.

4. Data Sharing

We do not share your personal data with third parties, except as necessary to provide core functionalities of the app:

  • APIs for Facial Scan Results: Your facial scan data is processed through APIs to generate skincare results.

  • Chatbot API: Your interactions with our AI-powered chatbot are processed to provide skincare-related responses.

5. Data Security

We take the security of your personal data seriously and use reasonable measures to protect it. This includes encryption of facial scan data and secure servers for storing user data. We regularly review our security practices to ensure your information remains safe.

6. Data Retention

We retain your personal data for as long as your account remains active. If you decide to terminate your account, your data will be deleted in accordance with our data deletion policy.

7. Data Deletion

You can request the deletion of your personal data by contacting us at sknai@dhcreations.co. We will process your request in a timely manner, subject to any legal obligations we may have to retain certain data.

8. User Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate information.

  • Deletion: You can request the deletion of your data as outlined above.

To exercise these rights, please contact us at sknai@dhcreations.co.

9. Data Collected from Minors

We do not knowingly collect personal information from users under the age of 12. If we discover that a user under 12 has provided us with personal data, we will take steps to delete such information promptly.

10. Third-Party Services

We do not currently use third-party services that collect or store user data, aside from APIs used for facial scan results and chatbot processing. These APIs only process data and return results; they do not store any of your personal data.

11. International Data Transfers

We do not transfer your data outside of the country where it was collected.

12. Cookies and Tracking Technologies

We do not use cookies, pixel tags, or other tracking technologies in the Skn AI app.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via email or through an in-app notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

DH Creations Inc.
Email: sknai@dhcreations.co